Frequently Asked Questions

With the numerous options that our kitchen cabinets feature, you will truly feel like you invested in high-end custom cabinetry. But your wallet won’t feel that way because we offer cabinets at virtually stock cabinet prices similar to prices you would find at big box stores.

The difference is that even though you are paying those affordable cabinet prices you have access to cabinet colors and styles and features that make it possible for you to customize the end product you receive from us.

  • Maybe you want to opt-in for self-closing hinges? You can do that!
  • Maybe you want a special plate holder and glass doors on some of your cabinets? You can do that!
  • Maybe you want to add a beautiful wine rack? You can do that!
  • These optional features will change the appearance of your kitchen cabinets and wow your friends.

Kountry Cabinets is as small-town USA as you can get. We’ve been here in Nappanee, Indiana offering cabinets to the local community for over 10 years. And many of you may know that the history of our showroom in its entirety goes back to the early 1930s.

Our kitchen cabinets are made in Nappanee for the good people of Indiana. And when you trust us to help you make your new kitchen cabinet dreams come true we offer you the best customer service you can find. Personalized conversations and design meetings with our in-house designers ensure you’re taken care of.

We serve the following cities surround Nappanee as well. If you live nearby come visit us or schedule your own cabinet design appointment.

  • South Bend
  • Goshen
  • Warsaw City
  • Middlebury
  • New Carlisle
  • Syracuse
  • Plymouth
  • Elkhart

After you choose all of your color, style, and optional features, your cabinets will be made right here in Nappanee. You know you’re getting your kitchen cabinets from a trusted source and you’re investing back into the local economy. This is a far better alternative to big box stores.

With the numerous options that we have to offer, you’ll be able to pick the exact style and color combination you have always wanted in your kitchen cabinets. There are several door styles, finishes in both stains and paints, plenty of accessories such as roll-out shelves and pull-out wastebaskets, cabinet construction options, and more.

Kountry Cabinets is a retailer selling Kountry Wood cabinets, solid wood furniture, and home décor items. Kountry Wood cabinetry is manufactured by Kountry Wood Products, a local Indiana manufacturing company.

Yes, we do offer different types of countertops! We offer cultured marble, laminate, solid surface & quartz. Please call 574-773-9277, stop in, or schedule your appointment today, or fill out a contact form and add a note about countertops. One of our professional Sales Team members will assist you with your design.

Appointments are preferred, but you’re more than welcome to walk in. Please visit our store, give us a call at 574-773-9277 for scheduling, or fill out a schedule cabinet design form.

We offer regular cabinetry delivery in our 4 surrounding counties:  Elkhart, Marshall, Kosciusko & St. Joseph (IN). Call us at 574-773-9277 for more information on what to expect for cabinetry deliveries or ask us through a contact form.

Off-the-floor cabinetry items may be returned within 30 days of receipt IF items are in their original condition. It is subject to inspection. Simply return your item(s) to our store, or call 574-773-9277 if you would like to have us pick up your return. Our delivery service can pick up the item(s) for a pickup fee.

Special order cabinetry sales are final and cannot be returned.

As-Is and Special Order merchandise cannot be returned.

While we do our best to make sure we sell quality products and provide you with the information you need to make the best purchase decisions, we understand that at times items may need to be returned. We are here to help before, during, and after your purchase.

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We do not sell custom cabinetry. However, we do custom layouts as part of our free design service. We truly believe we have a custom look without the custom price tag. Please call our store at 574-773-9277stop in to schedule, or submit a cabinet design form to reserve your appointment. Our professional Cabinet Design Sales team will walk you through the process of designing the cabinetry layout you want for your home.

Depending on the time of year, it usually takes 3-4 weeks from the contract signing. This is subject to change. Please call 574-773-9277 for current lead times.

After we have collected your information, a designer will contact you to schedule an appointment.

At this time, if you have measurements of your project, you can give those to your designer. If you do not, we offer a service to take your measurements for you.

At your appointment, we will go over the measurements of your floor plan, the configuration, styles, colors, and features of your cabinets, as well as countertops, hardware, etc. We will also discuss your budget and the timeline of your project.

Your designer will then use the information from your meeting to design your project.

To learn more, here’s a PDF of what to expect in the design process.

We do not install cabinetry. We can provide you with a list of top-rated local installers, fill out a contact form and add your request in the comment box for local cabinet installers.

Quality wood cabinet finishes that have been made to last can, like good clothes, very quickly get a “used” appearance.  Good things need looking after if they are to keep their quality appearance. Natural wood, even when finished, is still sensitive to light and moisture.

Moisture is the worst enemy of all wooden furniture, and you should wipe away all spilled liquids at once. All wood cabinets should be protected against heat and also against wet or colored objects.

All wood cabinet surfaces should be cleaned with a soft cloth dampened with a very mild, soapy solution. The surface should then be wiped down with a dry cloth to remove excess moisture.  Other cleaning compounds exist but may contain alkaline reagents, which will adversely affect the surfaces. Household polishes can be used on an infrequent basis. Products containing silicone are moisture and dirt-resistant but may hinder future lacquering.

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