Kountry Cabinets & Home Furnishings FAQs

Cabinetry FAQs

Does Kountry Cabinets & Home Furnishings manufacture Kountry Wood Cabinets?

Kountry Cabinets & Home Furnishings is a retailer selling Kountry Wood cabinets, solid wood furniture, and home décor items.  Kountry Wood cabinetry is manufactured by Kountry Wood Products, a local Indiana manufacturing company. 

Do you offer custom cabinets?

We do not sell custom cabinetry. However, we do custom layouts as part of our free design service. We truly believe we have a custom look without the custom price tag. Please call our store at 574-773-9277, stop in to schedule or submit a cabinet design form to reserve your appointment. Our professional Cabinet Design Sales team will walk you through the process of designing the cabinetry layout you want for your home.

Do you sell countertops?

Yes, we do offer different types of countertops. Please call 574-773-9277, stop in and schedule your appointment today, or fill out a contact form and add a note about countertops. One of our professional Sales Team members will assist you with your design.

What are your lead times on kitchen and bathroom cabinets?

Depending on the time of year, usually 3-4 weeks from the contract signing. This is subject to change. Please call 574-773-9277 for current lead times.

Are designers available for walk-in service?

All design services require an appointment. Please visit our store, give us a call at 574-773-9277 for scheduling, or fill out a schedule cabinet design form.

What does the Cabinet Design process look like?

After we have collected your information, a designer will contact you to schedule an appointment.

At this time, if you have measurements of your project, you can give those to your designer. If you do not, we offer a service to take your measurements for you.

At your appointment, we will go over the measurements of your floor plan, the configuration, styles, colors, and features of your cabinets, as well as countertops, hardware, etc. We will also discuss your budget and the timeline of your project.

Your designer will then use the information from your meeting to design your project.

Do you Deliver Cabinets?

We offer regular cabinetry delivery in Elkhart, Marshal, and Kosciusko counties. Call us at 574-773-9277 for more information on what to expect for cabinetry deliveries or ask us through a contact form.

Do you install cabinetry?

We do not install cabinetry. We can provide you with a list of top-rated local installers, fill out a contact form and add your request in the comment box for local cabinet installers.

What is your cabinet return policy?

Off-the-floor cabinetry items may be returned within 5 days of receipt if items are in their original condition. It is subject to inspection. Simply return your item(s) to our store, or call 574-773-9277 if you would like to have us pick up your return. Our delivery service can pick up the item(s) for a pickup fee.

Special order cabinetry sales are final and cannot be returned.

As-Is and Special Order merchandise cannot be returned.

While we do our best to make sure we sell quality products and provide you with the information you need to make the best purchase decisions, we understand that at times items may need to be returned. We are here to help before, during, and after your purchase.

How do I properly care for my cabinets?

Quality wood cabinet finishes that have been made to last can, like good clothes, very quickly get a “used” appearance. Good things need looking after if they are to keep their quality appearance. Natural wood, even when finished, is still sensitive to light and moisture.

Moisture is the worst enemy of all wooden furniture, and you should wipe away all spilled liquids at once. All wood cabinets should be protected against heat and also against wet or colored objects.

All wood cabinet surfaces should be cleaned with a soft cloth dampened with a very mild, soapy solution. The surface should then be wiped down with a dry cloth to remove excess moisture. Other cleaning compounds exist but may contain alkaline reagents, which will adversely affect the surfaces. Household polishes can be used on an infrequent basis. Products containing silicone are moisture and dirt-resistant but may hinder future lacquering.

SEE OUR CABINETRY

Furniture FAQs

Can I order custom-made solid wood furniture?

In most cases, we have builders that will do custom work when it comes to wooden furniture. Ask your sales associate what the current market is allowing.

Will I need to assemble my furniture?

When we deliver your furniture, we will make sure it is assembled and set up in your room of choice. We do have customers that request the furniture not be assembled. We will be happy to honor that request.

Do you deliver furniture?

Yes, to select areas. Kountry Cabinets & Home Furnishings offers professional furniture delivery in the greater Elkhart, St. Joseph, Marshall, Kosciusko, Noble, and LaGrange county area. Our professionally trained delivery team will place your furniture right where you want it.

What is your Furniture return policy?

While we do our best to make sure we sell quality products and provide you with the information you need to make the best purchase decisions, we understand that at times items may need to be returned. We are here to help before, during, and after your purchase.

Furniture and off-the-floor pieces may be returned within 5 days of receipt if they are in their original condition. Every returned item is subject to inspection. Simply return your item(s) to our store, or call 574-773-9277 if you would like to have us pick up your return. Our delivery service can pick up the item(s) for a pickup fee.

As-Is and Special Order merchandise cannot be returned.

Mattress sales are final unless defective.

Home décor items may be returned with receipt within 30 days of purchase.

How do I properly care for my wood furniture?

Wood furniture surfaces should be cleaned with a soft cloth dampened with a very mild, soapy solution. The surface should then be wiped down with a dry cloth to remove excess moisture. Other cleaning compounds exist but may contain alkaline reagents, which will adversely affect the surface. Household polishes can be used on an infrequent basis. Products containing silicone are moisture and dirt-resistant but may hinder future lacquering.

Moisture is the worst enemy of all wooden furniture, and you should wipe away all spilled liquids at once. All wood furniture should be protected against heat and also against wet or colored objects. Natural wood, even when finished, is still sensitive to light and moisture.

Even the most well-made wood furniture can take on a weathered, broken-in appearance over time.

What is the warranty on my purchase?

Each of our products carries a different manufacture’s warranty. Call us for specific details.

SEE OUR FURNITURE

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Come Visit Us!

And turn your house into your dream home

Kountry Cabinets & Home Furnishings
252 W Market St, Nappanee, IN 46550
574-773-9277

Monday - Friday 10am - 5pm
Saturday 10am - 4pm
Closed Sunday